Support

Help for the Listen Sync iPhone app.

Before you start

Install Spotify on every iPhone and sign in with Spotify Premium.
Turn Bluetooth on and keep the phones nearby.
On the host phone, start the song in Spotify first, then open Listen Sync and create a room.
Guests join with the 4- or 6-digit code or by scanning the host’s QR code.

Common fixes

Can’t connect Spotify. Open the Spotify app once, return to Listen Sync, and tap Connect Spotify.
Guest can’t find the room. Confirm Bluetooth permission is allowed for Listen Sync on both phones and that both are unlocked.
Music is still off. On the guest, tap Sync Music. For speaker listening, optionally turn on Speaker Match on both phones.

Contact

Use the contact option on the App Store product page for Listen Sync, or reply from your purchase email. Include your iOS version and whether you are hosting or joining.